-------------------------------------------------------------------- README.TXT HP Storage Manager as of May 12, 2005 -------------------------------------------------------------------- Please review this file for important information about issues and erratas that were discovered after completion of the standard product documentation. In the case of conflict between various parts of the documentation set, this file contains the most current information. The following information is available in this file: 1. Software Versions and Documentation 1.1 HP Storage Manager 1.2 Documentation 2. Installation and Setup Notes 2.1 Supported Operating Systems 2.2 System Requirements 2.3 Setup Notes 3. General Cautions and Notes 3.1 General Cautions 3.2 General Notes 4. Array Level-Specific Notes 4.1 RAID 10 Notes 5. Operating System-Specific Issues and Notes 5.1 All 5.2 Windows - All 5.3 Windows 2000 5.4 Windows for EM-64T and AMD-64 5.5 Linux 5.6 SCO OpenServer 5.7 Open Unix and UnixWare 5.8 NetWare -------------------------------------------------------------------- 1. Software Versions and Documentation 1.1. HP Storage Manager Version 3.10 1.2. Documentation on this CD - HP Storage Manager Online Help - HP Storage Manager README.TXT file -------------------------------------------------------------------- 2. Installation and Setup Notes - The Adaptec SATA and SCSI RAID Controllers Installation and User's Guide contains complete installation information for the controllers and drivers, as well as complete instructions for all utilities and HP Storage Manager software. 2.1 Supported Operating Systems - You can use HP Storage Manager with the following operating systems: Microsoft Windows 32-Bit: o Windows 2000 Server and Advanced Server o Windows 2000 Professional o Windows Server 2003 Enterprise, Standard, and Web Edition o Windows XP Professional Microsoft Windows for EM-64T and AMD-64: o Windows Server 2003 Enterprise, Standard, and Web Edition o Windows XP Professional Linux 32-Bit: o Red Hat o Red Hat EL 2.1 AS/ES/WS Out of Box and quarterly update 6 o Red Hat EL 3.0 AS/ES/WS Out of Box and quarterly update 4 o Red Hat EL 4.0 AS/ES/WS Out of Box o SuSE o SuSE Professional 9.1 o SuSE Professional 9.0 o SuSE Linux Enterprise Server 8.0 o SuSE Linux Enterprise Server 9.0 Linux for EM-64T and AMD-64: o Red Hat o Red Hat EL 3.0 AS/ES/WS Out of Box and quarterly update 4 o Red Hat EL 4.0 AS/ES/WS Out of Box o SuSE o SuSE Linux Professional 9.1 o SuSE Linux Professional 9.0 o SuSE Linux Enterprise Server 9.0 NetWare: o NetWare 6.5 2.2 System Requirements o Intel Compatible 500 MHz processor o 256 MB RAM o 80 MB hard disk drive space o 256 color video mode 2.3 Setup Notes - Do not attempt to install HP Storage Manager version 2.12.00 on a system that already has HP Storage Manager version 3.10 installed. - To run HP Storage Manager under Red Hat Enterprise Linux 3 for x64, the Standard installation with "Compatibility Arch Support" is required. - To install HP Storage Manager on Red Hat Enterprise Linux AS 3, you must install two packages from the Red Hat installation CD: o compat-libstdc++-7.3-2.96.122.i386.rpm o compat-libstdc++--devel-7.3-2.96.122.i386.rpm NOTE: The version string in the file name may be different than above; be sure to check the version string on the Red Hat CD. For example, type: rpm --install /mnt/compat-libstdc++-7.3-2.96.122.i386.rpm where mnt is the mount point of the CD-ROM drive. - To run HP Storage Manager under Red Hat Enterprise Linux AS 3 Quarterly Update 3 for AMD64, you must add the 'noexec32=off' argument to the boot kernel command line. Then, restart the system. - You can configure HP Storage Manager settings on other servers exactly as they are configured on one server. To replicate the HP Storage Manager tree and notification list, do the following: 1. Install HP Storage Manager on one server. 2. Start HP Storage Manager. Using the 'Add remote system' action, define the servers for your tree. 3. Open the Notification Manager. Using the 'Add system' action, define the notification list. 4. Exit HP Storage Manager. 5. Copy the following files onto a diskette from the directory where the HP Storage Manager is installed: RaidMSys.ser --> to replicate the tree RaidNLst.ser --> to replicate the notification list RaidJob.ser --> to replicate the jobs in the Task Scheduler 6. Install HP Storage Manager on the other servers. 7. Copy the files from the diskette into the directory where HP Storage Manager is installed on the other servers. - HP Storage Manager can monitor status information returned from certain enclosures. If there are any problems, information such as fan status, power supply status, and temperature status is collected and reported in the event viewer. To monitor an enclosure, do the following: 1. Write down the description displayed in the 'Product or Model Number' field of the enclosure device information panel. 2. Exit HP Storage Manager. 3. Using a text editor, open the RaidDev.pps file. This file is in the directory where HP Storage Manager is installed. 4. Using the enclosure description from step 1, add a line to the file. For example, if the description is 3520EX10, add the following: 3520EX10=true 5. Save and close the file. 6. Restart HP Storage Manager. -------------------------------------------------------------------- 3. HP Storage Manager Cautions and Notes 3.1 General Cautions - While an array is being built or cleared, do not remove and reinsert any drive from that array. Doing so may cause unpredictable results for any of the controller's arrays. - While a drive is being cleared, do not try to include it in a new array. Doing so may cause unpredictable results. - Do not move drives containing an array or volume from one controller to another while the power is on. Doing so could cause the loss of the array configuration or data, or both. Instead, power off both affected controllers, move the drives, and then restart. - Do not run HP Storage Manager concurrently with the CLI. Doing so may cause unpredictable results. 3.2 General Notes - HP Storage Manager requires that the following range of ports be open for remote access: 34571 - 34575. - You can run HP Storage Manager from a browser only under Windows operating systems using Microsoft Internet Explorer 5.5 and later and with the Sun Java VM, V1.4.2_05 or later and the Sun browser plug-in. The standalone GUI is supported under all supported operating systems. - To run HP Storage Manager in a browser, your network's DNS configuration must have matching forward and reverse lookups. Point your browser to http://yourcomputername:34572. - HP Storage Manager generates log files automatically to assist in tracking system activity. The log files are created in the directory where the HP Storage Manager is installed. o RaidEvt.log - Contains the information reported in the HP Storage Manager event viewer for all local and remote systems. o RaidEvtA.log - Contains the information reported in the HP Storage Manager event viewer for the local system. o RaidNot.log - Contains the information reported in the Notification Manager event viewer. o RaidSec.log - Contains the information reported in the Security Manager event viewer. o RaidErr.log - Contains Java messages generated by HP Storage Manager. o RaidErrA.log - Contains Java messages generated by the HP Storage Manager agent. Information written to these files is appended to the existing files to maintain a history. However, if any of the files reach a size of 200,000 bytes, the file is copied to a new file with the extension .OLD and the original (that is, the LOG file) is deleted and recreated. If a .OLD file already exists, the existing .OLD file is destroyed. - The blink LED feature is supported only in SAF-TE enabled enclosures. - Performing a Verify and Verify/Fix on an RAID 10 displays the same message text in the event log, something like, "Build/Verify started on second level array of array 'Array_0.'" You may see the message three times for a Verify, but only once for a Verify/Fix. - Task priority is not retained after rebooting. If you change a priority to LOW or MEDIUM, and reboot, the controller resets the priority to the default (HIGH). - When an array fails, the array name returns to its default name. - When displaying information on a physical device, the device, vendor and model information may be displayed incorrectly. - During array migration from a RAID 1 or RAID 5 to a RAID 0, if the original array had a spare drive attached, the resulting RAID 0 retains the spare drive. - After building or verifying a leg of a second-level array, the status of the second-level array is displayed as a "Quick Initialized" array. - After using a hot spare to successfully rebuild a redundant array, information about the hot spare drive may not display as expected. HP Storage Manager may continue to display it as a global hot spare. -------------------------------------------------------------------- 4. Array Level-Specific Notes 4.1 RAID 10 Notes - You cannot change the priority of a RAID-10 verify. Setting the priority at the start of a verify has no effect. The priority is still shown as high. Changing the priority of a running verify on a raid-10 changes the displayed priority until a rescan is done, then the priority shows as high again. - Performing a Verify and Verify/Fix on an RAID 10 displays the same message text in the event log, "Build/Verify started on second level array of array 'Array_0.'" You may see the message three times for a Verify, but only once for a Verify/Fix. - During a migration from a RAID 0 to any redundant array like RAID 5 or 10, HP Storage Manager shows the status as "Degraded Reconfiguring" for a moment, then the status changes to "Reconfiguring." The "Degraded" status does not appear in the event log. -------------------------------------------------------------------- 5. Operating System-Specific Issues 5.1 All - HP Storage Manager will not start on a system that is using only 16 colors. HP Storage Manager supports a minimum of 256 colors. You must switch the video mode from 16 colors to a mode with at least 256 colors. - If the HP Storage Manager console does not repaint correctly, select the View->Refresh menu item to repaint the screen. 5.2 Windows - All - To run HP Storage Manager in a browser, your network's DNS configuration must have matching forward and reverse lookups. - The Java Virtual Machine has a problem with the 256-color palette. (The HP Storage Manager display may be distorted or hard to read.) Set the Display Properties Settings to a color mode with greater than 256 colors. - When you shut down Windows, you might see the message "unexpected shutdown". Windows displays this message if the HP Storage Manager Agent fails to exit within 3 seconds. It has no affect on file I/O or other system operations and can be ignored. 5.3 Windows 2000 - More event notifications are generated than arrays degraded. For example, in a configuration with four RAID 5s sharing three drives, one failed drive causes six notifications--one for each of the arrays affected, plus two extra for the second array. 5.4 Windows for EM-64T and AMD-64 - Adapters do not emit alarms (audible warning) on 64-bit Windows operating systems, including: ° Windows XP Professional x64 Edition ° Windows Server 2003 x64 Edition (all versions) 5.5 Linux - When you delete an array, the operating system can no longer see the last array. WORKAROUND: To allow Linux to see the last array, restart your system. - The controller does not support attached CD drives during OS installation. - The Red Hat Advanced Server 3.0 driver included in this release does not support Kernel Update 3. Please check www.adaptec.com for updated drivers. - Under RedHat Linux AS2.1, you cannot create a RAID volume of RAID 0s; it is not supported. - To remotely manage a Linux system from a Windows system, you must use the standalone GUI. - If you cannot connect to a remote HP Storage Manager installed on a Linux system, verify that the TCP/IP hosts file is configured properly. 1. Open the /etc/hosts file. NOTE: The following is an example: 127.0.0.1 localhost.localdomain localhost matrix 2. If the hostname of the system is identified on the line with 127.0.0.1, you must create a new host line. 3. Remove the hostname from the 127.0.0.1 line. NOTE: The following is an example: 127.0.0.1 localhost.localdomain localhost 4. On a new line, type the IP address of the system. 5. Using the Tab key, tab to the second column and enter the fully qualified hostname. 6. Using the Tab key, tab to the third column and enter the nickname for the system. NOTE: The following is an example of a completed line: 1.1.1.1 matrix.localdomain matrix where 1.1.1.1 is the IP address of the server and matrix is the hostname of the server. 7. Restart the server for changes to take effect. - On certain versions of Linux, you may see messages concerning font conversion errors. Font configuration under X-Windows is a known JVM problem. It does not affect the proper operation of the HP Storage Manager software. To suppress these messages, add the following line to your .Xdefaults file: stringConversionWarnings: False - Some pop-up identification boxes include complete window frames when running the HP Storage Manager in bootable-CD mode. These pop-ups may run off the side of the screen due to the extra width of the window frame. This is a known problem of the fvwm window manager on the CD. - On rare occasions, the online help system may generate a Java exception. This is due to a known problem in the HTML rendering section of JFC/Swing. 5.6 SCO OpenServer - Unable to navigate using the mouse while the key is enabled. WORKAROUND: Turn off the key or see SCO Technical Article number 108877 at www.sco.com for instructions on how to clear the key modifier. 5.7 SCO Open UNIX and SCO UnixWare - On Unixware, HP Storage Manager does not support the agent alarm. You cannot set the alarm to notify you of system events. - Miscellaneous problems occur when the key is enabled. Turn off the key. - Images (such as .GIFs) might not display when using the DISPLAY environment variable to display the application on a remote X platform. 5.8 Novell NetWare - When starting the NetWare operating system, the HP Storage Manager agent may fail to start. A message "The Storage Manager agent failed to start" displays when starting the server. The server is unable to load the HP Storage Manager agent. This is usually caused by loading Java before the Storage Manager agent. In the file Autoexec.ncf, move the line "LOAD RAIDAGNT -BOOT" so that it is before any lines that reference Java. - There can be only one instance of the Storage Manager agent running on a NetWare system. - Under Novell NetWare 6.5, you cannot initialize a drive using HP Storage Manager. You must use the BIOS Array Configuration Utility (ARC). -------------------------------------------------------------------- (c) 2005 Adaptec, Inc. All Rights Reserved. This software contains valuable trade secrets of Adaptec or its licensors. The software is protected under international copyright laws and treaties. This software may only be used in accordance with the terms of its accompanying license agreement. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior written consent of Adaptec, Inc., 691 South Milpitas Blvd., Milpitas, CA 95035.