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IceWall software

FAQ 3. Sales
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IceWall SSO

What Is IceWall SSO?
» What is Single Sign-On?
» What is IceWall SSO?
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3-2 Other

3-2-1  What are the Benefits of IceWall SSO?
3-2-2  What are the types of Price and product license?
3-2-3  What is Necessary knowledge needed to on buy, set up and manage IceWall SSO?
3-2-4  In IceWall SSO can you manage user groups and what are the groups in IceWall SSO and their Benefits?
3-2-5  We are considering the introduction of IceWall. What should we need to do if there is a need for the following?
(1) I want to see demo
(2) I want to receive Training
(3) I Want to purchase
(4) I Want to see materials, I want to hear the explanations
3-2-6  With the introduction of the single sign-on if single user ID and password is leaked then unauthorized access will be made to the all of systems. For this reason are not security related risks increased?
3-2-7  What are the maintenance response times?
3-2-8  Until How long is the support end much?
3-2-9  Is it possible to ask HPE to build services of IceWall?

1.Technology

» 1-1 Authentication authorization
» 1-2 Connection to the back-end
» 1-3 Other

2.Specifications

» 2-1 Product Specifications

3.Sales

» 3-1 Track Record
» 3-2 Other

» FAQ Top page

Q.3-2-1 

What are the Benefits of IceWall SSO?

A. Benefits of IceWall SSO mainly includes the following items
  • Improves the convenience by centralized management of multiple ID / passwords
  • Simplify management by centralizing authentication authorization
  • Capable of implementing intensive security measures in IceWall server
  • Can reduce the man-hours for application development in the back-end Web server
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Q.3-2-2 

What are the types of Price and product license?

A. Please contact us for information.
» Contact us
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Q.3-2-3 

What is Necessary knowledge needed to on buy, set up and manage IceWall SSO?

A. Along with the knowledge of the IceWall SSO itself, you should have a basic knowledge Web systems, UNIX OS, network, and database .
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Q.3-2-4 

In IceWall SSO can you manage user groups and what are the groups in IceWall SSO and their Benefits?

A. In IceWall SSO, by using additional information that is stored in the database for each user (for example, title column) user can be managed together as a group. (It is also possible to assign one group for each user)
In addition, in the actual access control settings, by using the group information and depending on the logical expression it is possible to give more fine-grained access control .
By the access control using these groups, it is possible to respond to almost all access control requirements.
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Q.3-2-5 

We are considering the introduction of IceWall. What should we need to do if there is a need for the following?

A. We have to meet each request as follows:

(1) I want to see demonstration.
Please refer to the IceWall SSO online demo page below .
» IceWall SSO online demo

You can see a demonstration by the engineers.
» Contact us
(2) I want to receive Training
» Contact us
(3) I Want to purchase.
» Contact us
(4) I Want to see materials, I want to hear the explanations.
If you want to request estimate of IceWall SSO, and availability of reference materials, please contact us for information.
» Contact us
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Q.3-2-6 

With the introduction of the single sign-on if single user ID and password is leaked then unauthorized access will be made to the all of systems. For this reason are not security related risks increased?

A. First, in terms of usage from the user's point of view, if the end user is managing a number of user ID / passwords, there will be delay in discovery of password leaked for system you do not use everyday.
In IceWall SSO it is likely to be noticed depending on the last access time that there was unauthorized access, the higher the login on any system.
In addition, it has also been pointed out that in order to manage a number of user ID / passwords, the end users are likely to increase risk of leakage due to leaving a passwords noted somewhere.
With a single user ID / password for the end user to remember, it is sufficient to concentrate on the protection of the user ID / password and thereby reducing the leakage risk of the password by the end user.
Secondly from the point of view of system, due to the centralized management of login and access, if there is a leak possibility then it's possible to take quick action (such as immediate cessation of account).
If the authentication system is dispersed, in addition, the IceWall SSO, tracking is improved significantly as you can leave the access log at once.
Then it's quite difficult to do a quick deal over a large number of systems. In addition, due to the centralized management of ID, the risk such as forgetting to turn off the user ID of retired employees is reduced.
In this way, by introducing the single sign-on system, the security improvement that has been unified in the entire system.
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Q.3-2-7 

What are the maintenance response times?

A. Response time of support as well as the contract is the following.

  • Standard Business hours
    (Excluding Japan HPE holidays and public holidays) Monday to Friday
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Q.3-2-8 

Until How long is the support end much?

A. The support period is as follows:

  • IceWall SSO 10.0
    Support period is up to two years after the sale completion. Sale completion date will be set after the sale date in the next version , but it is not yet decided about the release of the next version at the moment.
    Limited support period until March 31, 2024. However, some options are up to two years after the end of the full support period.
With regard and support period for IceWall products other than those specified above, please refer to "Read Me First" to the manual for each product to know about the contents of the support to be provided in the limited support period and the full support period.
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Q.3-2-9 

Is it possible to ask HPE to build services of IceWall?

A. Yes, it possible to ask HPE to build services of IceWall.
Please contact us for information.
» Contact us
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